Courier
Overview
Emergency messaging system. Sends messages to specific cohorts of internal or partner agency groups before, during or after an incident.
Summary
- Key features
 - The alert can be by text message, e-mail or voice call and can be targeted to certain groups with certain skills.
 
- Key benefits
 - Saves time sending messages to multiple users compared to previous manual process.Quicker response times to emergencies.keeps partner agencies informed Fulfills responsibilities under the Civil Contingencies Act 2004
 
- Users
 - Simon Bale and the Contingency Planning Team are the admin of the systemTarget audiences: All force groups, as well as partner Blue light agencies and MPs.
 
- Usage
 - Number of messages sent out in August: 13 messages sent to 1,795 recipientsTwo instance of Courier running:Contingency planningCounter terrorism
 
- Status
 - Active -- Launched 20202nd iteration 2021
 
- Technology
 - .Net CoreCosmos database
 
- Hosting
 - Azure
 
- Integrations or interdepencies
 - ChronicleActive DirectoryNotifyTwilio
 
- Interdepencies
 - n/a
 
- Governance
 - n/a
 
- Contact information
 - Business Lead: Simon BaleChristian King -- Dev Team lead
 
Published 13 May 2024
Last updated 13 May 2024