Courier

Overview

Emergency messaging system. Sends messages to specific cohorts of internal or partner agency groups before, during or after an incident.

Summary

Key features
The alert can be by text message, e-mail or voice call and can be targeted to certain groups with certain skills.
Key benefits
Saves time sending messages to multiple users compared to previous manual process.Quicker response times to emergencies.keeps partner agencies informed Fulfills responsibilities under the Civil Contingencies Act 2004
Users
Simon Bale and the Contingency Planning Team are the admin of the systemTarget audiences: All force groups, as well as partner Blue light agencies and MPs.
Usage
Number of messages sent out in August: 13 messages sent to 1,795 recipientsTwo instance of Courier running:Contingency planningCounter terrorism
Status
Active -- Launched 20202nd iteration 2021
Technology
.Net CoreCosmos database
Hosting
Azure
Integrations or interdepencies
ChronicleActive DirectoryNotifyTwilio
Interdepencies
n/a
Governance
n/a
Contact information
Business Lead: Simon BaleChristian King -- Dev Team lead

Published 13 May 2024
Last updated 13 May 2024