Formation
Overview
Online form system. Enables users to report crime, sign up for schemes, share info with us
Summary
- Key features
 - 
      
- Create forms without developer input
 - Video and image uploads
 - Online payments
 - Automation of data transfer into Business Intelligence system
 - Push to Niche integration
 - Internal forms accessible off the force network
 
 
- Key benefits
 - 
      
- Quickly deploy web-based forms that integrate with internal systems.
 - Channel shift away from 101 calls.
 
 
- Users
 - 
      Open to:
- General Public
 
- ASC
 - OPCC
 - National
 - Pocketbook
 - Lighthouse Victim Care
 - SWROCU
 
 
- Usage
 - Total number of forms in production: 259Formation instances: 4 (Production, Pocketbook, OPCC, NPCC)Number of forms integrating with Niche: 18Total number of submissions in August: 16050Total number of submissions into Niche into August: 4912Total amount of revenue in August: £16993.48
 
- Status
 - Active -- launched 2017
 
- Technology
 - 
      
- Node.js
 - Encrypted NoSQL database
 
 
- Hosting
 - 
      
- AWS
 - Azure
 
 
- Integrations or interdepencies
 - 
      
- Frontend
 - Niche
 - QLIK
 - Velocity
 - Swann
 - Outlook
 - Active Directory
 - Pinpoint
 - PDF Generator
 
 
- Interdepencies
 - Ideal Postcodes
 
- Governance
 - n/a
 
- Contact information
 - Business Lead: Enquiry Office, IAU, Comms + variousSallyanne Parry -- Product OwnerChristian King -- Dev Team lead
 
Published 13 May 2024
Last updated 13 May 2024